1.1. SPOTLESS INTERIOR CLEANING (We, Us, SIC) agrees to provide cleaning services (Services) to you (the Customer), and you agree to accept the provision of such Service, in accordance with the following terms and conditions of service.

2. FEES AND PAYMENTS

2.1. We will charge a fee for the Services to be provided (Fees).

2.2. SIC may issue the Customer with an estimate of Fees (Estimate) for the requested scope of Services to be performed (Scope) at an address specified by the Customer (Site). This Estimate and Scope are subject to change at any time in the absolute discretion of SIC, and is indicative only.

2.3. The Customer may request further Services be provided by SIC (Additional Services), who may agree to perform the Additional Services at their sole discretion.

2.4 Payment is to be made prior to commencement of works being done in accordance with Fees set out in the Estimate unless otherwise agreed, at which time and invoice for works undertaken will be provided.

2.5 Nonpayment of otherwise discussed Payment arrangement by the date specified in the Invoice will incur a 15% Late-Payment Fee. Continued nonpayent of Fees will incur additional 10% Late-Payment Fee based on the total unpaid amount after an additional 14 days.

3. DELIVERY OF SERVICES

3.1. SIC will provide the Services to the Customer at the Site exercising due care and skill and in accordance with the particulars detailed in the Estimate or as otherwise agreed with the Customer.

3.2. SIC will make all efforts to attend the Site at a time agreed between the parties. If SIC becomes aware of any matter which will change or which has changed the scope or timing of the Services, SIC will give notice to the Customer and the notice will contain, as far as practicable in the circumstances, particulars of the change.

3.3. SIC may provide one or more persons to perform the Services (Cleaner), and may change the allocated Cleaner to perform the Services at any time.

4. EQUIPMENT AND SUPPLIES

4.1. SIC will provide all cleaning equipment and supplies necessary to perform the Services.

4.2. Notwithstanding clause 4.1, SIC may, in its sole discretion, agree to use specialised or otherwise requested cleaning equipment and supplies provided by the Customer (Customers Products). Such use will be subject to specific terms and conditions, to be agree between the parties.

5. DAMAGE AND LOSSES

5.1. Whilst SIC makes all efforts to provide Services in a professional and diligent manner,

breakages or loss to property may nevertheless accidently occur. In the event that there is a breakage or loss to your property caused by SIC, we will immediately notify you of such damage and take all reasonable steps to repair or replace the damaged of lost property.

SIC will not be responsible for any pre-existing faults or damage to the Site, or that we may discover while providing the Services.

5.2. SIC will not be responsible for curtains, shutters, tie backs, blinds or any other window covering that may fall down become loose or faulty whilst we are providing the Services.

5.3. You must notify SIC of any damage or loss to property within 12 hours of date of the Services. Such notification must be accompanied by sufficient evidence to demonstrate the damage or loss was solely caused by SIC.

5.4. The Customer acknowledges that SIC will not be liable for any minor damage (such as marks, chips or blemishes) or breakage due to ordinary wear and tear, age, or damage caused by the improper assembly, mounting or construction of an item.

5.5. SIC reserves the right to engage any professionals deemed appropriate by SIC, in its sole discretion, to perform repairs on any damaged items